Shipping Policy — elrohi

At elrohi, we ship worldwide from Paris, France. Once your order has been shipped, you will receive a confirmation email with a tracking number to follow your package.

Shipping Methods, Fees & Estimated Delivery Times

France (Domestic)

• Économique (Economy): €5.99 – €6.99 — 2 to 4 business days
• Standard: €9.99 — 1 to 3 business days
• Free Shipping: Available on select products — 3 to 5 business days

International (Worldwide)

• Économique (Economy): €5.99 – €6.99 — 10 to 20 business days
• Standard: €6.90 – €9.99 — 7 to 14 business days
• Free Shipping: Available on select products — 10 to 25 business days

Shipping rates and delivery times may vary depending on the product and destination. The applicable shipping options and fees will be displayed at checkout.

Countries We Ship To

We ship to over 200 countries and territories worldwide, including the United States, Canada, United Kingdom, Germany, Australia, Japan, and many more. If your country is available, it will appear at checkout.

Customs, Duties & Taxes

For international orders, customs duties and import taxes may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in our shipping fees. elrohi is not responsible for delays caused by customs clearance.

Order Tracking

Once your order is dispatched, you will receive an email with your tracking information. You can use this to monitor your delivery status at any time.

Delivery Guarantee

If your package does not arrive within the expected timeframe, please contact us at robertvfx95@gmail.com. We will do our best to locate your package or arrange a solution promptly.

Thank you for shopping with elrohi!